NVCS and 365 Retail Markets on Building a Long-Running Partnership

NVCS and 365 Retail Markets are using the run-up to Vendex North to explain a partnership both sides describe as built on a shared view of where unattended retail is heading. Andy Gurney, NVCS sales director, and Mathew Morgan, his counterpart at 365 Retail Markets, spoke with Planet Vending editor Ian Reynolds-Young about the relationship. Gurney said NVCS recently opened its first micro market and that it is "ticking all the boxes," adding that he is looking forward to adopting 365's new user interface, which the company plans to launch at Vendex North. Gurney argued traditional vending machines constrain what an operator can offer because products must conform to size restrictions, which limits fresh food range. NVCS produces its own food through Green Farm Fresh, a capability he said was previously hard to retail in an unattended environment. Morgan noted that 365's acquisition of Cantaloupe broadened the company from self-service retail software into payments, telemetry and connected devices, giving operators support across vending, micro markets and smart stores. "Operators today are managing payments, inventory, devices, data and consumer engagement across multiple retail formats and locations," Morgan said. The conversation highlights a consolidation theme running through the sector: operators increasingly want one technology partner spanning machines, markets and payments rather than separate systems for each format. Source: Planet Vending — https://www.planet-vending.com/365-nvcs-building-a-successful-partnership-its-based-on-hard-work-passion-and-changing-the-way-that-you-think/